Privacy Policy

Privacy Policy for ACE Films

Effective Date: May 15, 2026

ACE Films LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://acefilms.com, contact us through the website, interact with embedded content, or use features available on this site.

This Privacy Policy applies only to ACEFilms.com. Other ACE Films LLC websites, applications, or services, including Daily TimeCards and TaskBoxy, may have separate privacy policies, cookie policies, and terms that apply to those services.

1. Who We Are

This website is operated by ACE Films LLC.

For privacy related questions or requests, contact us at the email address above.

2. Information We Collect

We may collect the following categories of information.

Information you provide directly

This may include your name, email address, phone number, company or production information, message content, and any other information you choose to submit through contact forms or other website forms.

Automatically collected information

This may include IP address, browser type, device type, operating system, referring URL, pages viewed, date and time of visit, approximate location based on IP address, and interactions with the website.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, improve performance, understand site usage, protect forms from spam, and manage cookie consent choices.

Embedded content and third party services

Some pages may include embedded content, social feeds, videos, links, or tools from third party platforms. These third parties may collect information about your interaction with their content.

3. How We Collect Information

  • Directly from you when you submit a form or contact us.
  • Automatically through cookies, server logs, and similar technologies.
  • Through third party tools used to operate, secure, analyze, or display content on the website.
  • Through embedded content such as videos, social feeds, or external links.

4. How We Use Information

We use collected information to:

  • Respond to inquiries.
  • Operate and maintain the website.
  • Protect the website from spam, abuse, unauthorized access, or malicious activity.
  • Improve the website content, usability, and performance.
  • Understand how visitors use the website.
  • Display embedded media, social content, and other website features.
  • Maintain business records where appropriate.
  • Comply with legal obligations.

5. Legal Bases for Processing

Where applicable under GDPR, UK GDPR, or similar privacy laws, we rely on the following legal bases.

  • Consent: For non essential cookies, analytics, marketing tools, and similar technologies where consent is required.
  • Legitimate interests: To operate, secure, improve, and maintain the website, respond to inquiries, and protect against abuse.
  • Contract or pre contractual steps: When you contact us about services, professional work, collaborations, or business opportunities.
  • Legal obligation: When we must retain or disclose information to comply with applicable law, legal process, or regulatory obligations.

6. Cookies and Similar Technologies

Cookies are small files stored on your device. We use cookies and similar technologies for several purposes.

  • Strictly necessary cookies: Required for the website to function, protect forms, maintain security, and remember your cookie preferences.
  • Functional cookies: Used to remember choices and improve website functionality.
  • Analytics or performance cookies: Used to understand how visitors interact with the website and improve performance.
  • Marketing or embedded content cookies: Used by third party platforms when embedded content, social feeds, videos, or external media are displayed.

You can accept all cookies, reject non essential cookies, or customize your choices through the cookie banner. You can change your preferences at any time through Cookie Settings.

For more detail, see our Cookie Policy.

7. Third Party Services

ACE Films LLC may use third party services to operate, secure, display, or improve the website. Depending on the active website configuration, these may include:

  • WordPress and website hosting providers.
  • WPForms or other form tools.
  • Google reCAPTCHA or similar spam prevention tools.
  • Google services, if analytics or security tools are enabled.
  • Automattic, Gravatar, Akismet, or related WordPress ecosystem services.
  • Instagram, Facebook, YouTube, TikTok, X, or other social media platforms when social feeds, embedded posts, videos, or links are used.
  • Email and communication tools used to respond to inquiries.

These third parties may process information according to their own privacy policies. We do not control third party websites or platforms.

8. Contact Forms

When you submit a contact form, we collect the information you provide so we can respond to your inquiry. This may include your name, email address, phone number, project information, and message content.

Form submissions may be checked by spam prevention or security tools. Contact form information is used only for business communication, inquiry response, and related recordkeeping.

9. Comments

If comments are enabled and visitors leave comments, we may collect the data shown in the comment form, along with the visitor IP address and browser user agent to help detect spam.

An anonymized hash of your email address may be shared with Gravatar to check whether you use that service. The Gravatar privacy policy is available at https://automattic.com/privacy/.

10. Media Uploads

If media uploads are enabled and you upload images to the website, avoid uploading images with embedded location data. Visitors may be able to download and extract location metadata from images.

11. Embedded Content

Pages on this site may include embedded content such as videos, images, social feeds, posts, or links from other websites. Embedded content behaves as if you visited the third party website directly.

These third party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, especially if you are logged into the third party service.

12. How Long We Retain Information

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form submissions and inquiry records: Retained as long as needed to respond to the inquiry and maintain reasonable business records.
  • Website security logs: Retained as needed to protect the website and investigate abuse or technical issues.
  • Cookie consent records: Retained as needed to document consent choices and comply with privacy obligations.
  • Comments, if enabled: Retained indefinitely unless deleted, so follow up comments and moderation can operate properly.
  • Registered user information, if user accounts are enabled: Retained while the account exists or as needed for administrative, legal, or security purposes.

13. How We Share Information

We do not sell personal information for money.

We may share information with service providers who help us operate, secure, host, maintain, or improve the website. These providers may process information only as needed to provide their services.

We may also disclose information if required by law, legal process, court order, regulatory request, or to protect the rights, safety, and security of ACE Films LLC, website visitors, or others.

14. California Privacy Notice

California residents may have certain rights under California privacy laws, depending on how those laws apply to ACE Films LLC and this website.

These rights may include:

  • The right to know what categories of personal information are collected.
  • The right to request access to personal information.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of personal information.
  • The right to opt out of the sale or sharing of personal information.
  • The right to limit the use of sensitive personal information where applicable.
  • The right not to be discriminated against for exercising privacy rights.

ACE Films LLC does not sell personal information for money. If we use technologies that are considered sharing under applicable California privacy law, we will provide appropriate notice and opt out controls.

To submit a California privacy request, contact privacy@acefilms.com.

15. EU and UK Privacy Rights

If you are located in the European Union, European Economic Area, or United Kingdom, you may have rights under GDPR or UK GDPR, including:

  • The right to access your personal information.
  • The right to correct inaccurate information.
  • The right to request deletion of your information.
  • The right to restrict processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

To exercise these rights, contact privacy@acefilms.com.

16. International Data Transfers

ACE Films LLC is based in the United States. If you access the website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

Where required, we rely on appropriate safeguards for international transfers, including service provider commitments, contractual protections, and other legally recognized transfer mechanisms.

17. Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through this website, contact us and we will take reasonable steps to delete it.

18. Security

We use reasonable technical, administrative, and organizational measures to protect information submitted through the website. No website, transmission method, or storage system is completely secure, so we cannot guarantee absolute security.

19. Your Choices

You can control cookies through the cookie banner and Cookie Settings.

You can also adjust cookie settings through your browser. Blocking certain cookies may affect website functionality.

You can choose not to submit personal information through contact forms, although that may limit our ability to respond to your inquiry.

20. Links to Other Websites

This website may link to third party websites, services, social media platforms, or external resources. We are not responsible for the privacy practices, content, or policies of third party websites.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

22. Contact Us

ACE Films LLC
Chicago, Illinois
Email: privacy@acefilms.com
Website: https://acefilms.com